Subscription Terms
Subscription Terms and Conditions
Effective Date: 27 October 2023
Please read these Subscription Terms and Conditions ("Terms") carefully before subscribing to our recurring product service. By subscribing to our service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not subscribe to our service.
1. Subscription Service
1.1. Subscription: By subscribing to our recurring product service ("Service"), you acknowledge that you are enrolling in an automatic recurring payment plan. You will receive the selected product according to your chosen delivery frequency.
1.2. Delivery Rate: The delivery rate for each recurring order is calculated upon checkout and will remain the same for the duration of the subscription, subject to any changes you may make in the future.
1.3. Payment: You agree to pay for each product delivery at the price indicated at the time of checkout.
2. Subscription Management
2.1. Subscription Modification: You may modify your subscription details, including product selection, and delivery quantity, by accessing your account on our website.
2.2. Payment Authorisation: By providing your payment information, you authorise us to charge your selected payment method for the agreed-upon delivery rate until you cancel your subscription.
3. Delivery
3.1. Delivery Schedule: Your product will be delivered on the schedule chosen by you during the checkout process. The delivery rate will remain the same for each delivery.
3.2. Shipping Address: It is your responsibility to ensure that the shipping address provided for delivery is accurate and up to date. We will not be held responsible for any delivery issues arising from incorrect address information.
4. Cancellation and Termination
4.1. Cancellation: You may cancel your subscription at any time by accessing your account on our website and following the cancellation process. You will not be charged for any future deliveries once the cancellation is confirmed.
4.2. Pause: You may pause your subscription at any time by accessing your account on our website. You will not be charged for any future deliveries once the pause has been confirmed.
4.2. Refunds: We do not offer refunds for orders that are paid. Once the order has been paid, that means the order has been received and processed. Any cancellations or pause will take effect after the next scheduled delivery.
5. Payment
5.1. Payment Method: You are required to provide a valid payment method, such as a credit card, to cover the cost of each delivery.
5.2. Billing: Your selected payment method will be billed for the delivery rate on the date of each scheduled delivery.
6. Changes to the Terms
6.1. Modification: We reserve the right to modify, suspend, or terminate the Service or these Terms at any time. We will notify you of significant changes to the Terms, and it is your responsibility to review these Terms regularly.
7. Contact Information
7.1. Contact: If you have any questions or concerns regarding these Terms or your subscription, please contact our customer support team through the contact information provided on our website.
By subscribing to our Service, you acknowledge that you have read, understood, and agree to these Subscription Terms and Conditions. These Terms are subject to change, and it is your responsibility to stay updated on any revisions.